1. DID YOU FEEL WELCOMED WHEN YOU ENTERED OUR HOTEL?
2. PLEASE RATE CHECK IN PROCESS:
The check-in process was timely and efficient.
The check-in staff was courteous.
My reservation record was accurate.
3. PLEASE RATE YOUR GUEST ROOM:
My room was furnished appropriately.
My room was clean and comfortable.
My bed and bedding were comfortable.
Bathroom was clean and fully equipped.
4. PLEASE RATE OUR GUEST STAFF:
Housekeeping staff was friendly and reliable.
Security was available if needed.
The guest staff was prompt, reliable, and friendly.
Management was available to solve problems.
5. PLEASE RATE HOTEL FOOD AND DINING OFFER:
Room service delivered the correct food order.
The food quality was good.
The food and dining staff was courteous.
6. PLEASE RATE OUR CHECK OUT PROCESS:
I received a complete and accurate bill.
The check-out process was timely and efficient.
7. OVERALL WERE YOU SATISFIED WITH YOUR EXPERIENCE AT OUR HOTEL?
9. PLEASE LEAVE US YOUR DETAILS FOR FUTURE REFERENCE AND BONUS PACKAGES: